Commission Junction suckle on my account balance
A bad affiliate program is one that does everything in its power to make you feel like you've just paid a visit to an alcoholic, sausage fingered, proctologist.
In the good old days Commission Junction were quite good to me. I was doing reasonably well with them, largely on the back of their relationship with eBay. A couple of years ago, if you wanted to earn commission from eBay referrals, your only option was to go through Commission Junction.
While Commission Junction have a large number of partners, 99.9% of my revenue with them was generated via eBay. When eBay decided it was time to fly solo, and started there own publisher program, 99.9% of the money I would have made through Commission Junction was made via eBay directly instead. So, since eBay flew the Commission Junction coup, my Commission Junction earnings have been sporadic at best. Currently I'm only partnered with Musicians Friend, which generally offers high involvement, high value, products for sale. My last commission probably occurred earlier this year, and since then it's been quiet.
Last month I logged into my dashboard and noticed that my account balance had dropped from the previous month, and the month before that. Four months ago I had $47 in my account. Today I'm down to $7. Why? Here's what I found buried in the Contact Us >> Check FAQs section of the Commission Junction site.
If your account was charged a $10 fee it is because you have not generated any commissionable transactions for a six-month period. Publishers that have less than $10 in their account or a zero balance after six-months of activity automatically have their accounts deactivated. Because publishers can sign-up for a Commission Junction account for no charge, our system carries thousands of accounts that are either duplicates or never generate any activity. This makes it necessary to remove those accounts from the system so that it can work more efficiently for publishers and advertisers that are generating revenue.
So each month I'm being charged $10 for what exactly? Extra support? Help in turning around my poor performance? I'm not sure. All I do know is that I never received any correspondence from Commission Junction to tell me they were siphoning my account. Maybe it's there way of coping with the financial crisis? Whatever it is, it leaves me less than impressed.
Now, I may not be a big user of Commission Junction at the moment, but that is not to say I wont find something I want to promote in the future. With that said though, Commission Junction make it very difficult for me to want to continue on with them in the future. If I don't generate a commission this month, my account will finally reach zero, which will see my account deactivated. Surely I can do something to avoid deactivation? Lets check their FAQs some more...
How can I prevent my account from being closed for non-activity?
Commission Junction deactivates accounts for lack of performance (dormant account policy) if they have not generated any commissionable transactions for six consecutive months. To prevent your account from being deactivated, you can make a purchase from one of your advertisers to generate a commission.
So to avoid deactivation I should generate leads... from myself? Doesn't sound 100% kosher, and there's probably sub-clauses in the individual agreements you enter into with the actual advertisers that could end up seeing you booted from their programs?
Commission Junction is one of the larger affiliate programs around, which is why I guess they figure they can get away with such a dick move. For the big publishers I'm sure none of this really matters, but perhaps Commission Junction should consider that big publishers all need to start somewhere. By raising the middle finger to the minnows of today, they may pissing off the killer whales of tomorrow.
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Tagged: affiliate, affiliate program, Geek, make money
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6 Responses to “Commission Junction suckle on my account balance”
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Ouch! $10 per month charge is terrible. Especially when they supply the ads and earn a commission of that. *sigh*
Dude,
That was an awesome statement at the end. I just recently started trying to promote products through commission junction. I have had an account for awhile and I got that same message you did about deactivation. But to jack you for $10? What the hell is that nonsense? It is hard enough to generate precious affilliate income. Then just to charge you like that is bullshit!
The charging a $10 monthly fee is bad enough, but what I find worse is the arrogance of the company in that they don’t even seem to justify why they can charge you!?! If I’m paying them $10 a month shouldn’t I be getting something in return? Last time I checked, Commission Junction wasn’t a damn charity.
I just went through the same thing with the $10 jack. I had $17.94 and now it’s down to $7.94 cents. I call on Monday to have it deactivated so I can at least get something. They really should give you notice before taking the money out. I just hate these massive corporations that peck away at the innocent, small time individual. They must make a fortune from this scheme.
Ya, I’ve given at least $40 to CJ. Can I mark it off as a charitable contribution?
What sucks too is that my account was deactivated for inactivity probably several months ago without me knowing, yet, CJ kept serving adds on my website.
Yep they screwed me too. Same story… no notification so the ads just keep running, and the small amount of money I had in my account is all gone now. I’ll just be deactivating my account again my self this time. I’d rather give my visitors an ad free website than put up with this crap and make practically nothing.